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"How to Win Friends & Influence People" is a self-help book by Dale Carnegie. It teaches interpersonal skills, emphasizing empathy, building relationships, and effective communication. Its core principles focus on understanding human nature, being likable, winning people to your way of thinking, and leading effectively.
Lesson 1 - Don’t criticize, condemn or complain
Lesson 2 - Give honest and sincere appreciation
Lesson 3 - Arouse in the other person an eager want
Lesson 4 - Become genuinely interested in the other person
Lesson 5 - Smile
Lesson 6 - Remember people’s name
Lesson 7 - Encourage others to talk about themselves
Lesson 8 - Talk in terms of the other person’s interest
Lesson 9 - Treat people how you want to be treated
Chapter 3 - How to win people to your way of thinking
Lesson 10 - To get the best of an argument
Lesson 11 - Never say ‘You’re wrong’
Lesson 12 - If you’re wrong, admit your mistakes quickly
Lesson 13 - Begin in a friendly way
Lesson 14 - Begin by making the other person say yes
Lesson 15 - Let the other person do the talking
Lesson 16 - Tell our idea from their mouth
Lesson 17 - Honestly see things from their perspective
Lesson 18 - Their ideas and desires
Lesson 19 - Appeal to the nobler motives
Lesson 20 - Dramatize your ideas
Lesson 21 - Throw down a challenge
Lesson 22 - Begin with praise and honest appreciation
Lesson 23 - Call attention to people’s mistakes indirectly
Lesson 24 - Talk about your own mistakes before criticizing the other person
Lesson 25 - Ask questions instead of giving direct orders
Lesson 26 - Let the other person save face
Lesson 27 - Praise every improvement
Lesson 28 - Give the other person a fine reputation to live up to
Lesson 29 - Use encouragement. Make the fault seem easy to correct
Lesson 30 - Make the other person happy about doing what you suggest